Privacy Policy

Last Updated: September 4, 2025
CocoIndex Inc (“we,” “our,” or “us”) operates the cocoindex.io website (“the Service”). This Privacy Policy explains our practices regarding data collection, use, and disclosure for cocoindex.io. By accessing or using the Service, you agree to these privacy practices.

Information Collection and Use

The Service does not collect any personally identifiable information (PII), such as personal names, addresses, email addresses, phone numbers, or similar identifiers.

Usage Data

We may collect anonymous statistical data about usage of the Service for operational and improvement purposes. This information is aggregated and cannot be used to identify any individual.

CocoInsight

CocoInsight is a service provided by CocoIndex for troubleshooting and data lineage insights of your indexing pipelines.Zero pipeline data retention: CocoInsight does not collect, store, or retain any user pipeline data or pipeline outputs.CocoInsight only collects anonymous, aggregated statistical data about usage of the Service to help us improve its functionality. This anonymous statistical data is handled in accordance with the Information Collection and Use and Usage Data sections of this policy.No personal or pipeline data is ever collected, stored, shared, or sold as part of CocoInsight.

Analytics

CocoIndex website uses PostHog and Mixpanel to collect non-personal, aggregated usage data for the sole purpose of improving our Service.No PII is collected, stored, sold, or shared with these providers.

Data Sharing and Sale

CocoIndex Inc does not sell, share, or disclose any data to third parties for advertising, marketing, or any other purpose.Anonymous usage data may be processed by analytics providers strictly for the Service improvement. It is never used for third-party commercial use.

Service Providers

We may employ third-party companies only for operation and analytics of the Service. These providers have no access to PII, as none is collected.

Security

While we do not process personal data, we maintain secure practices regarding all data the Service may handle.

Links to Other Sites

Our Service may contain links to external websites. CocoIndex Inc is not responsible for the content or privacy policies of third-party sites.

Children

Our Service is not directed to individuals under the age of 18, and we do not knowingly collect the Personal Data of individuals under the age of 18. If you believe we may have collected Personal Data from someone under the applicable age of consent in your jurisdiction without proper consent, please let us know using the contact methods described below.

Changes to This Privacy Policy

We may update this policy occasionally. The latest version will always be posted on cocoindex.io and will be effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].